Conditions of play
Guests must read, understand and agree to comply with all rules and safety measures as set out by Sea Stars;

General Playground/Venue Rules

• NO SHOES OR BARE FEET. All children and adults must be wearing grip socks when accessing the play equipment for hygiene and safety reasons. You can purchase a pair of Sea Stars grip socks for $3.00 at reception. (If you or your child require and exemption from this rule due to medical conditions or sensory sensitivities etc, please call the venue to discuss with staff.)
• All guests must wear a valid wristband for the duration their session time and leave the venue at the end of their session. Wristbands are colour coded for each session time, making it easy for staff to monitor those who have exceeded the duration of their session. Staff have the right to ask guests to exit the venue if they do not have a valid wristband or have exceeded their session duration.
• No outside food is permitted into the venue without prior consent.
  This includes, but is not limited to; fast food, packed lunch boxes, birthday cakes or any other food items.
  special considerations for those with specific dietary requirements, severe allergies, or food aversions may be made with prior approval from management. Please call the venue directly to discuss.
• Parents/guardians must be actively aware of all children in your care, at all times, and ensuring their children are playing safely and following the rules. Supervision of children is not the responsibility of Sea Stars staff; however, we are always here to support you if necessary. Children under 3 years must be accompanied by persons over the age of 16 years at all times.
• Children under 16 years of age must always have an adult present in the venue. Children are never to be left alone in the venue. If you need to pop out to grab something from the car, or take a phone call, please take your child with you.
• Guests must be free of any medical conditions that could be worsened whilst accessing any of the equipment at Sea Stars.
• Anyone who is under the influence of alcohol, or illicit substances is not permitted to access any of the equipment or participate in any activities in the venue. Staff have the right to ask guests to leave the venue if they are behaving in a violent, inappropriate or threatening manner.

SPLASH POOL
(Toddler playground – Under 3 years.)

Tiny Stars and Baby Stars have exclusive access to the “Splash Pool” playground, a designated play space, with restricted access for children under 3 years! In order to keep our Splash Pool as a safe haven for our Tiny Stars and Baby Stars, children 3 years and older are NOT permitted in this play space.

The Splash Pool is designed to be the perfect space for your little ones to feel safe to explore and learn! They can slide, roll, climb, and discover to their heart’s content. Perfect for little ones who are just starting to find their footing or building up the courage to take their first steps. Please do not leave your baby or child unsupervised in the Splash Pool. Although this space is safe for little ones to explore, children under 3 are to be always accompanied by a parent or guardian.

Tiny Stars also have access to play on our Big Playground, when accompanied by an adult!

Island in the Sky
High Ropes Course (6+ years)

For children aged 6 years and older.
Our high ropes course “Island in the Sky” is a separate challenge from our normal adventure playground.

With regular sessions lead by our fully trained team, your little ones will be harnessed, connected, and lead up onto the course where parents and loved ones can walk along underneath with them as they test their courage on our sky-high obstacle course.

• Fully enclosed shoes MUST be worn
• A waiver must be signed prior to your climb session.
• Minimum age requirement is 6 years old. (This is also subject to the size of your child. Although they may meet the age requirement, if we can not safely fit a harness on them due to being too small, unfortunately we can not send them up on the course. We will issue a refund if this is the case.)
• Bookings are limited to a MAXIMUM of 15 people per session.
• A maximum of 10 children can be on the course at a time, so please keep in mind, although your child may be booked in for a climb session, they may have to wait their turn to climb. Our climb staff will notify you at the beginning of your session. Your child will get an opportunity to climb if they have a pass, we always make sure everyone gets a turn!